Orders may be delayed 2-3 weeks due to above average volume. Returning customers: please email us directly to be expedited
During checkout there will be a blank description box where you can give a brief summary of what you’re looking for.
After checkout you’ll receive an email asking for more specific details. This could include any of the following:
If necessary we can also speak/text over the phone if preferred.
Your images will typically be completed within 5-7 days after we receive your products.
Therefore, it depends on the shipping time. If you choose to send your products next day for example, then your photos will be completed much faster
There are no hidden fees. The only expenses which you may have to think about are if your images require food, or any unusual props.
You can choose to have your products shipped back if you’d like.
If you have a specific set of guidelines please email us at firstname.lastname@example.org
Typically we have no problem meeting specific guidelines necessary, but it is always helpful to send them to us so we can work off of them throughout the project.
The short answer is yes. If you're looking at a larger project please email us at email@example.com for potentially discounted rates.
We don’t have access to a forklift or loading dock so a general rule of thumb is that 2 people should be able to carry the product.
Our general rule of thumb is 4' x 4'. If the item is larger just send us an email at firstname.lastname@example.org and we can confirm if possible.
We are located in Rochester NY. To avoid any confusion we wait until after checkout to provide the exact address.